FTMO - Reviews and overview 2025

Withdrawal:

-

Shopper's status:

Registered

The mystery shopper assessment is general. There were no purchases of challenges, trading on a demo account, trading on simulation accounts, or withdrawal of funds. We recommend paying attention to those companies where the mystery shopper has performed a more in-depth check of the propcompany.

Trader Support and Feedback


Last updated: 11.07.2025

Declared communication channels:


Email • The channel responds fairly quickly.

Online chat • A question was asked in the online chat: “Are there any restrictions on crypto trading under the FTMO Account? Which trading pairs are available and when can they be traded?” The answer received: “Crypto trading is allowed but only during specific hours – generally from Monday 00:05 to Friday 23:55 server time. Some crypto pairs may be temporarily disabled or unavailable due to volatility or low liquidity. The current list of available instruments can be found directly in the trading platform.”

Knowledge base • Available. The search function works correctly.

Claims about support:

No claims.

Claims to the knowledge base:

No claims.

Alternative support channels:

The company is present on major social platforms including Facebook, X (formerly Twitter), Instagram, YouTube, Discord, and LinkedIn.

FTMO has over 251,000 followers on Facebook, where they regularly publish educational content, company news, update announcements, motivational posts for traders, and success stories. Their YouTube channel has around 408,000 subscribers and features approximately 426 videos, including tutorials, platform walkthroughs, inspiring trader stories, strategy breakdowns, and current trading news.

Restrictions, fines, blocking


Last updated: 11.07.2025

Blocking for account inactivity:

If no trades are opened within 30 consecutive days, the account will be deactivated.

Single IP rule:

The company does not report any restrictions related to IP address changes.

Overnight position:

During the Challenge and Verification phases, traders are allowed to hold positions overnight and over weekends. However, this rule does not apply to funded accounts. In that case, FTMO requires traders to close positions before market closure for the weekend or during rollover (market break) if it lasts more than 2 hours. FTMO traders must follow market timing — each asset class and its corresponding instruments may have specific trading hours that must be observed.

Copy trading:

Auto-copying your own trades is allowed if you manage both accounts yourself and do not use third-party services or robots for automatic mirroring. However, copying between accounts (even if they belong to you) is not allowed if done through third-party software or bots.

Use of VPN and VPS:

VPN/VPS usage is generally allowed, except for accessing MetaTrader and cTrader accounts from the United States, as US citizens and residents are prohibited from using these platforms.

Prohibited trading practices:


• System bug exploitation – Intentionally or unintentionally using platform bugs, price feed delays, or display errors is forbidden.
• Trading based on delayed or external data sources – Trading using outdated or unofficial quotes is not allowed.
• Manipulative trading – Coordinated trading with others or between your own accounts (even across different brokers/FTMO branches), including opposite position setups, is prohibited.
• Use of unfair technical tools – Use of trading robots, AI, HFT, mass order entry, or any technology providing unfair advantage is prohibited.
• Gap trading before market close or news – Opening trades right before major news releases or earnings reports, or within 2 hours before market close if the closure lasts more than 2 hours, is forbidden.
• Atypical or risky behavior – Strategies that may harm FTMO or are considered non-standard: excessive leverage, oversized volume exposure, one-sided bets, frequent account resets.

Claims to blocking conditions:

No claims.

Convenience of the personal account

Last updated: 11.07.2025

Informativeness of the personal account:

When purchasing a challenge, detailed information is missing regarding drawdowns, profit targets, profit splits between company and trader, and other conditions.

Correspondence of information on the site with the Personal Account:

Information corresponds.

Navigation and usability:

The personal account is available in eight languages. It provides a full overview of accounts, access to the FTMO Academy for skill improvement, leaderboard ranking, certificate section, links to social media, and useful tools like an economic calendar. Contact channels to support are also available within the account.

Negative Reviews Online

Despite the company’s strong reputation in the industry, some critical reviews can be found online. In one such review, a trader complains about being banned after posting negative feedback regarding issues with the platform, instead of receiving help in resolving the problem.

Opinion of the Mystery Shopper

FTMO is one of the first proprietary trading companies in the industry, and its long-standing presence in the market inspires trust. Over the years, it has established itself as a reliable partner for traders. The company offers a free trial challenge, which is a big advantage for beginners or anyone who wants to test the platform’s conditions and interface without any financial risk. However, despite its many strengths, certain restrictions on limits and trading instruments may feel rigid, and completing the challenge requires discipline and resilience.

Is the company suitable to be recommended for cooperation?

Yes, I can recommend FTMO. It has been in the market for a long time and has built a reputation as one of the more reliable prop trading platforms. Personally, I have not taken part in FTMO challenges, but based on available reviews, the company maintains a positive image. Many traders successfully complete their challenges. FTMO is a solid choice for those serious about growing in prop trading. The company offers good conditions, but ultimately, success depends largely on the trader themselves.

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