FTUK - Review 2025

Withdrawal:

-

Shopper's status:

Registration

The mystery shopper assessment is general. There were no purchases of challenges, trading on a demo account, trading on simulation accounts, or withdrawal of funds. We recommend paying attention to those companies where the mystery shopper has performed a more in-depth check of the propcompany.

Trader Support and Feedback

Last updated: 06.12.2025


Declared communication channels:

Email • A response to the submitted question was received within an hour.
Online chat • Available. A question was asked about complaints on the Internet about the placement of stop losses and problems with the withdrawal of funds. The response was received in 5 minutes. The consultant replied that FTUK accepts stop losses in the form in which they were placed by traders. However, during periods of high volatility or low liquidity, slippage is possible, which is the norm in trading. Payments are processed correctly if all trading rules are followed.

If you evaluate the support work only by the responses in the chat, then, in my opinion, everything is fine here. The robot quickly offered the option to switch to a support employee, who joined the chat instantly and adequately answered all questions. I was wondering if the MT5 trading terminal that I’m used to is available. It is not formally stated anywhere on the website, but when registering and purchasing the challenge, it is possible to select a terminal with the name “Platform 5”. In order not to guess, I asked this question to the support staff, who explained everything: MT5 is available without any restrictions, on any selected account type. At the same time, I asked him: should we expect any commissions from the company when buying a challenge and, most importantly, when withdrawing funds? The answer: no fees at all!

Finally, I asked what sets them apart from other firms and why I should choose them.

“We have the most aggressive scaling plan in the business. You can double your account every time you reach a 10% profit, with no minimum trading days. We also host weekly livestreams and competitions.”

Knowledge Base • Yes. Works correctly.

Claims about support:

None.

Claims to the knowledge base:

None.

Alternative support channels:

The company is represented on social networks: X, YouTube, Instagram, Discord and Facebook. A question was asked on Instagram about the lost password for the Personal Account with the trial version of the challenge. Within a minute, I received a response in Personal Messages with a request to contact a consultant via online chat on the site to solve the problem.

Restrictions, Fines, Blocking

Last updated: 06.12.2025


Blocking for account inactivity:

If an account is inactive for 30 days, it may be deactivated.

Single IP rule:

The company does not recommend changing your IP addresses, especially doing it instantly, without notifying the company’s support.

Overnight position:

It is allowed to leave positions open both overnight and on weekends. There are no restrictions.

Copy trading:

The company is very different from others in terms of copying trades. It allows copying trades from third-party accounts, but prohibits this between multiple accounts within the company.

Use of VPN and VPS:

Allowed, provided that all trades are made from the same IP address.

Prohibited trading practices:

• Martingale: Doubling the size of a trade after a loss in order to recoup the drawdown. Allowed only manually, automation is prohibited.
• Tick Scalping:  Frequent trades based on minimal price movements.
• Reverse Arbitrage Trading: Prohibited as a form of unfair trading.
• Latency Arbitrage Trading: Trading on quote delays between brokers.
• Hedge Arbitrage Trading: Hedging through different accounts or brokers in order to profit from price delta.
• Hedging (One Account):  Simultaneous opening of Buy and Sell on the same asset in one account.
• Hedging (Multiple Accounts): Buy on one FTUK account and Sell on another to reduce risk.
• Scalping: Quick trades within a few minutes, often with a small profit. Allowed manually, subject to the rules: the deal must live for at least 30 seconds, stop loss is mandatory within the first minute. Automatic scalping is prohibited.
• High-Frequency Trading (HFT): Very frequent, automatic deals (tens-hundreds per second).
• Grid Trading: Opening a series of orders at equal intervals (grid) up and down.

Claims to blocking conditions:

None.

Convenience of the Personal Account

Last updated: 06.12.2025


Informativeness of the personal account:

The dashboard provides detailed statistics for your challenge. It also includes the following sections:

• Economic calendar
• Competitions
• News
• Trader interviews (video)
• Platform setup videos
• Educational videos

In addition, from your personal account you can go to the Knowledge Base section to get additional information.

Correspondence of information on the site with the Personal Account:

All purchased challenge details match the data shown on the website.

Navigation and usability:

If you attempt to purchase a new challenge through the dashboard, the system redirects you to the company’s official website.
Challenge purchase and payment are only possible on the company website.

Negative Reviews Online

There is a negative review in which the user points out the impossibility of withdrawing funds due to the lack, in the company’s opinion, of placing stop losses. At the same time, the reviewer claims that all transactions were executed with stop losses set.

Another review mentions issues with the service, repeated neglect from the support team, and persistent difficulties with withdrawals.

Opinion of the Mystery Shopper

FTUK offers a 14-day free trial challenge and provides detailed statistics in the user dashboard. Customer support responds promptly to inquiries. However, there are complaints online regarding withdrawal issues, stop-loss placement, and lack of proper response from the support team. It’s also worth noting that challenge purchases and payments can only be made via the official website, which may limit convenience for some users.

Is the company suitable to be recommended for cooperation?

Personally, I did not purchase a challenge from this company, but only registered. However, the reviews on the Internet are alarming, which mention problems with the withdrawal of funds. For me, as for many traders, the issue of withdrawal of funds is one of the most important aspects in prop trading.

Therefore, I cannot definitely recommend this company. The decision on whether to purchase the challenge here is up to you. It is important to carefully evaluate whether the company’s terms and conditions meet your requirements and expectations.

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